Basic troubleshooting

When the product is connected to a grounded power source, the printer motor should rotate for approximately six seconds and the document scanner motor should rotate for approximately two seconds. 1. Verify that the product is plugged in. 2. Verify that the power cable is functional and that the power switch is on (220v only). 3. Verify that FU102 on the ECU is not open. 4. If all of these conditions are correct, replace the ECU. 1. Verify that the toner cartridge is present. 2. Verify that the...

Translating the fax trace report

Print a fax log report (see the user guide for instructions). The fax log report contains information about the product's interpretation of the problem. Read the time sequences, looking for abnormal activity on the fax trace report. See table 20, Fax phase sequence, on page 201, and table 21, Appropriate responses, on page 202, to separate normal from abnormal activity. Fax abbreviations appear in table 22 on page 203. Identify the phase in which the error occurred. Note is an unidentified...

To adjust a fax data store parameter

CAUTION When you adjust fax data store parameters, the product does not alert you to incorrect input values. Changing fax data store parameters can render the product illegal or inoperable. 1 Enter the parameter ID number or use the < and > keys to locate the parameter you want to change. The control panel display shows the current setting. Note See tables 15 and 16 for complete lists of fax data store parameters. 2 Enter the new value for the fax data store parameter and then press Enter...

To set when the T30 protocol trace reports prints

2 Use the < or > key to select and press Enter Menu. 3 Use the < or > key to select and press Enter Menu. 4 Use the < or > key to select the option for when you want the T.30 protocol trace report to print. 5 Press Enter Menu to save the selection. Use the control panel service menu to choose T.30 Protocol Trace and then select At end of call. Configure another fax machine, preferably another HP LaserJet 3200 or HP LaserJet 3200M product, to the same (or similar) settings. Send a...

Ordering parts and supplies Parts

Order replacement parts from the companies listed in table 23 below Table 23. Authorized parts resellers in the United States Table 23. Authorized parts resellers in the United States 3949 Heritage Oak Court Simi Valley, CA 93063 Phone (805) 306-2500 Fax (805) 306-2597 Toll free (800) 817-5957 17321 Eastman Street, Irvine, CA 92614-5523 Phone (949) 251-9000 Toll free (800) 959-9601 New Town Commerce Centre, 4061 SW 47th Avenue Fort Lauderdale, FL 33314 Headquarters 3517 W. Beltline Hwy....

Solving imagequality problems

Use the following table to help solve problems with printed pages. See Solving paper feed problems in this chapter. Table 12. Solving image-quality problems Parts of the page around the edges aren't printing. Copies or scanned images are t light or too dark. The product cannot print to the edge of the paper. The product has minimum margins on each edge of 6.4 mm 0.25 inch . To get the image to fit into this printable area, slightly reduce the size of the image. If printing or copying, the...