HP Desk Jet 1220C

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. First edition, April 2000 Trademark Credits Adobe and PostScript are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Windows is a U.S. registered trademark of Microsoft Corporation. The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any...

HP Telephone Support

You may obtain assistance from the HP Customer Care Center. Before calling, please fill in the following information to be ready to help your Customer Care Center representative What is the serial number of your printer (check the back of your printer) What is the brand and model of your computer What version of the printer software are you using (Open the printer driver Properties, click Preference, and then click About.) Run the Toolbox software utility and select the Information tab. Have...

Print Cartridge Low on Ink or Clogged

Whenever print quality deteriorates, it is a good idea to perform the cleaning procedure and then a Self-Test. 1 Open the ToolBox by double-clicking the HP 1220C icon on your desktop or click Start, select Programs, followed by HP 1220C Series, followed by HP 1220C ToolBox. 2 Choose Printer Services and select Clean Print Cartridges. 3 Follow the instructions on the screen to clean the cartridges. To print a Self-Test 1 Open the ToolBox by double-clicking the HP 1220C icon on your desktop or...

Calibrating the Printer

The only calibration the HP 1220C printer requires is the pen-to-paper spacing. When properly calibrated, the printer provides optimum print quality without compromising media handling capabilities. Print quality improves as the print cartridges move closer to the media. However, if the cartridges are too close to the media, paperjams, print skew or print smear may occur. To maintain accurate pen-to-paper spacing, you must calibrate the printer whenever the Carriage Rod is moved or removed....

Cleanout Trough Assembly

1 Turn the printer around to access the Cleanout Trough Assembly on the back of the printer. 2 To unlock panel, turn knob counterclockwise. 3 Pull panel straight out to remove. Figure 7.2 Removing the Cleanout Trough Assembly Note The Cleanout Trough Assembly must be locked in place for the printer to print. If the Cleanout Trough is left in the unlocked position, the printer will power off. For instructions on further disassembly of the Cleanout Trough Assembly, see Removal of Subassembly...

Changing the Print Cartridges

Both print cartridges are installed in the same manner. Note When you install a new cartridge, the printer automatically aligns the cartridges by printing a page. Make sure your printer has a sheet of standard paper available to perform the alignment. If you replace a cartridge during a print job, alignment occurs after the print job is finished. 1 Power on the printer and open the Access Door. The Carriage will move to the center of the printer. 2 Flip up the print cartridge latch, grasp the...

Right End Cap Assembly

1 Cleanout Trough Assembly 3 Output Tray 2 Stopper Assembly 4 Access Door Assembly 1 Use a flathead screwdriver to release the catch that attaches the Right End Cap Assembly to the Input Tray. 2 Lift the printer slightly and gently remove the cover. At this point, the Right End Cap Assembly is still attached to the printer by two cables connected to the Keypanel PCA. Figure 7.8 Removing the Right End Cap Assembly 3 Unplug the two connectors from the Keypanel PCA. Figure 7.8 Removing the Right...

Clearing Paper Jams

To clear the printer ofanyjammed paper, open the Access Door and pull the paper towards you. If you cannot reach thejammed paper, turn the knob at the back of the printer, remove the Cleanout Trough, pull out thejammed paper, and replace the Cleanout Trough. If you still cannot reach the paper, lift up the Output Tray, and remove the jammed paper from the main paper tray.

List of Figures

Figure 1.1 Printer External Figure 1.2 Printable Figure 2.1 Connecting Power to the Figure 2.2 Connecting via a USB Cable for Windows Figure 2.3 Connecting via a USB Cable for Macintosh Figure 2.4 Connecting via a Parallel Interface Figure 2.5 Self-Test Figure 2.6 Connecting to an External Print Figure 2.7 Printer Sharing in Figure 3.1 Printer Buttons and Figure 4.1 Loading Paper in Main (Bottom) Media Figure 4.2 Loading Paper in Alternative (Top) Media Figure 4.3 Loading Paper Through Rear...

Printer Sharing in Windows

Figure 2.7 Printer Sharing in Windows Figure 2.7 Printer Sharing in Windows Note Although alternate installation methods are described below, the Starter CD is all you need to guide you through a shared printer installation. To install a network printer with the Add Printer command 1 Click Start, select Settings, and then select Printers. 3 In Windows 95 98, select Network Printer. In Windows NT 4.0, select Network Printer Server when prompted. 4 Type in the network path or queue name of the...

Poor Print Quality

Note Open the top cover when you suspect a print cartridge problem. The inside top case has icons on it showing cartridge problems. If there is a problem, the yellow arrow on the cartridge cradle points to the icon that indicates the problem. Printout is faded or colors are dull Colors are bleeding into each other Ink is smearing onto white (blank) areas t Ink is not filling the text or graphics completely Text is jagged (not smooth) at the edges

Left End Cap Assembly

1 Cleanout Trough Assembly 3 Output Tray 2 Stopper Assembly 4 Access Door Assembly 1 Use a flathead screwdriver to release the two catches that secure the Left End Cap Assembly to the Input Tray Assembly. 2 From the bottom of the printer, use a flathead screwdriver to release the two catches that secure the Left End Cap Assembly to the Base Plate. Figure 7.6 Removing the Left End Cap Assembly 3 Pull the Left End Cap Assembly outwards to remove. Figure 7.6 Removing the Left End Cap Assembly 3...

Page Alignment Diagnostic Test

This test aligns the print cartridges. Note The same alignment procedure is performed by the Calibration Diagnostic Test. 1 Press and hold the Power Button while pressing the Cancel Button three times. 2 Release the Power Button.The printer prints a Page Alignment Diagnostic Test. II Hill IUI IUI IUI Hill I IUI III Bi-Directional Black Print Cartridge Alignment Bi-Directional Color Print Cartridge Alignment Horizontal Black-to-Color Print Cartridge Alignment -Coarse and Fine Vertical Alignment...

Removal of Subassembly Parts

Table 7.1 Removal of Subassembly Parts Table 7.1 Removal of Subassembly Parts Rear Roller Springs and Trough Rollers Remove each pair of springs and rollers and then remove the spring from the roller. Disconnect from the Logic PCA and Power Supply Assemblies. Remove the T-10 screw from the motor. Tilt the motor up and then pull it off. Use a flathead screwdriver to release the two catches and remove. Remove the two T-10 screws from the top of the Service Station Mechanism. Use a flathead...

Energy Consumption

Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product qualifies forenergy star. energy star is avoluntary program established to encourage the development of energy-efficient office products. energy star is a US registered service mark of the US EPA. 1 a J < 7 9A BflMHH i X 7-f. < T5S 13, ltfiflU* TTttfflT t t t L- y 1ft L' MM CIEL l*TS -JtSL LtT H,

Right Support Assembly

1 Remove the three T-20 screws that attach the Right Support Assembly to the Base Plate. Note The Left Support and Right Support Assemblies each contain a Rod Mount that is used to secure the Carriage Rod in place. Make sure these Rod Mounts are in place when the Left Support and Right Support Assemblies are reinstalled they are difficult to replace later on in the reassembly process.

Infinite Hs Diagnostic Test

Use the Infinite HS Test when you need to test or repair a printer in a constant printing situation. 1 Press and hold the Power Button while pressing the Resume Button eight times. 2 Release the Power Button.The printer continuously prints Infinite Hs Diagnostic Test pages. 3 Power off the printer to end the Infinite Hs Diagnostic Test. llMHHMUH - JI IIS Mill' HUM iiiih unii .niii .iiii. iiiiii ill Iii ii nil iiiiii iini- in ikii ii --iiii - iiii-- iiii hii ii-riiin Hiiii hiikhiikiiiih 11111111...

Subassembly Exploded Views

Officejet 8500 Service Station

Figure 8.2 Exploded Views of Access Door Assembly (A), Cleanout Trough Assembly (B), and Service Station Mechanism Assembly (C) Figure 8.2 Exploded Views of Access Door Assembly (A), Cleanout Trough Assembly (B), and Service Station Mechanism Assembly (C) Figure 8.3 Exploded Views of Power Supply Assembly (D), Carriage Assembly (E), and Drive Roller Assembly (F) Figure 8.3 Exploded Views of Power Supply Assembly (D), Carriage Assembly (E), and Drive Roller Assembly (F) Figure 8.5 Exploded Views...

Subassembly Exploded Views Parts List

Table 8.2 Subassembly Exploded Views Parts List Table 8.2 Subassembly Exploded Views Parts List To replace, order Access Door Assembly. To replace, order Service Station Mechanism Assembly. To replace, order Service Station Mechanism Assembly. To replace, order Power Supply Assembly. To replace, order Carriage Assembly. To replace, order Carriage Assembly. To replace, order Backbone Assembly. To replace, order Backbone Assembly. To replace, order Backbone Assembly.

Using the HP Desk Jet Control Panel for DOS

You have access to many printer features through application specific DOS printer drivers. However, some software manufacturers do not develop printer drivers for their DOS applications. Use the HP DeskJet Control Panel to change printer settings for printing from DOS applications. Printer drivers are supplied by the manufacturers of DOS applications. The HP DeskJet 850 is the recommended printer driver. If it is not available, use the HP DeskJet 600 or 500 series. Note HP DeskJet Control Panel...

Service and Support Information Parts and Supplies

Printer part numbers are listed in Chapter 8 Parts and, Diagrams. Table 1.3 Printer Parts HP IEEE-1284 A-B Parallel Cable (2 m) HP IEEE-1284 A-B Parallel Cable (3 m) HP JetDirect 170X external print server HP JetDirect 300X external print server AC Power Cord - Australia New Zealand AC Power Cord - South Pacific Malaysia Hong Kong AC Power Cord AC Power Cord AC Power Cord AC Power Cord 8121-8452 8121-0021 8121-0019 8121-0024

Starwheels Assembly

1 Remove the three screws that secure the Starwheels Assembly to the Left Support Assembly and Right Support Assembly see number two in illustration below . 2 Lift the Starwheels Assembly to remove it from the printer. Caution Do not rest the Starwheels Assembly on the starwheels the weight of the

Installing from the Starter CD Recommended

The Starter CD includes printer software, a quick tour of your printer, an electronic copy of the User's Guide, and ordering information. Note The Starter CD also includes a utility that copies the software to 3.5 high-den sity diskettes or to a server for later installation. After you install the printer software, the HP 1220C ToolBox icon will appear on the desktop or in the HP Printer program group. See Using the HP 1220C ToolBox on page 3-7. For Windows NT 4.0 users, you must have...

Drive Roller Assembly

Drive Assembly Roller

Figure 7.19 Removing the Drive Roller Assembly Figure 7.19 Removing the Drive Roller Assembly 1 Remove the spring Preloader Spring and clip Drive Sleeve from the left side of the Drive Roller Assembly. 2 On the left side, lift and rotate the plastic locking bearing until you can slide it toward the center of the printer. 3 On the right side of the Drive Roller Assembly, lift up and rotate the locking plastic bearing Right Drive Bearing until you are able to pull it out and remove it. 4 Lift...

Pick Roller Assembly

Figure 7.1 6 Removing the Pick Roller Assembly Figure 7.1 6 Removing the Pick Roller Assembly 1 On the left end, rotate the plastic bearing Left Input Bearing and then pull it off to remove. 2 On the right side, rotate the plastic bearing Right Pick Roller Bearing until the right end of the Pick Roller Assembly is released. 3 Rotate left end of the Pick Roller Assembly until it is free. 4 Rotate the D-cam on the right end of the Pick Roller Assembly and slide the assembly toward you to remove....

Troubleshooting Unusual Noises

Tree 6.12 Troubleshooting Unusual Noises To replace the Wiper Assembly, see page 7-35. If the Pallet Assembly or Service Station Drive Shaft are faulty, replace the Service Station. To replace the Service Station, see page 7-19. Noise from the Left Support Assembly If the Line Feed Motor is faulty, replace the Left Support Assembly. For removal instructions, see page 7-34. Both the Pick Roller Assembly and Drive Roller Assembly have rollers responsible for feeding the paper in to the printer....

Pen Recovery Diagnostic Test

If printouts have incomplete text or graphics that are not corrected by cleaning the print cartridges, use the Pen Recovery Diagnostic Test. The Pen Recovery Diagnostic Test is a three level cleaning procedure that attempts to clean blocked print cartridge nozzles. Level One performs a light print cartridge cleaning. 1 Hold down the Power Button while pressing the Cancel Button twice. 3 Run the Nozzle Pattern Diagnostic Test see page 6-62 . Look for gaps in the Nozzle Pattern test. If no gaps...

Spot Sensor Assembly

1 Cleanout Trough Assembly 2 Stopper Assembly 1 Remove the screw that attaches the Spot Sensor Assembly to the Carriage. Figure 7.12 Removing the Service Station Mechanism Assembly 2 Remove the ESD Cover from the Spot Sensor. 3 Disconnect the Spot Sensor Cable Assembly from the Carriage and remove the Spot Sensor Assembly. 4 Disconnect the cable from the Spot Sensor.

Tips for Maintaining the Print Cartridges

Keep the print cartridges sealed in the original packaging until you are ready to use them. Keep opened print cartridges in the printer or sealed in a plastic bag. Store print cartridges at room temperature. Use a first-in first-out inventory process to avoid having expired print cartridges in stock. Power off the printer by pressing the Power Button instead of by unplugging the power cord. Powering off with the Power Button returns the Carriage to the Service Station. The Service Station caps...

Output Mechanism Assembly

1 Cleanout Trough Assembly 5 Right End Cap Assembly Left End Cap Assembly Rail Cover Figure 7.14 Removing the Rail Cover, Starwheels Assembly, and Output Figure 7.14 Removing the Rail Cover, Starwheels Assembly, and Output 1 Use a flathead screwdriver to unlock the plastic bearing on the left side of the assembly. Rotate the bearing until it is in a position that allows you to slide it toward the center of the printer. See number three in illustration above. 2 Lift and rotate the plastic...

Troubleshooting Paper Eject Problems

Tree 6.11 Troubleshooting Paper Eject Problems The HP DeskJet 1220C Software Diagnostic Test Program includes a skew test. For information on installing and using the diagnostic test program, see page 672. Check to see ifthe plate on the Trough-1 Assembly is warped. To replace the Trough-1 Assembly, see page 7-32. To replace the Drive RollerAssembly, see page 7-31. To replace the Pick Separator Assembly, see page 7-36. To replace the Output Mechanism Assembly, see page 7-22.

Using the Printer on a Network

The printer can be shared in a network environment by connecting it directly to a network via an optional HP JetDirect external print server or by using printer sharing methods available in Windows. For information about installation and setup of HP JetDirect print servers, refer to your HP JetDirect Hardware and Software Installation Guides. The HP JetDirect external print server connects via the parallel port to the printer. The USB port will not work if a printer is connected to the network....

Extended Diagnostic Test

This test identifies printer values stored in the non-volatile random access memory NVRAM . For example, numbers include the OTOE and print cartridge alignment values. 1 Press and hold the Power Button while pressing the Cancel Button once and the Resume Button twice. 2 Release the Power button.The printer prints an Extended Diagnostic Test page. Figure 6.17 Extended Diagnostic Test Page Figure 6.17 Extended Diagnostic Test Page

Dot Count Diagnostic Test

Modelo Pagina Contador M4345

This test identifies the status of the current black and color print cartridges and the previous black and color cartridges. 1 Press and hold the Power Button while pressing the Cancel Button four times and the Resume Button once. 2 Release the Power Button. The printer prints a Dot Count Diagnostic Test page. Figure 6.18 Dot Count Diagnostic Test Page Figure 6.18 Dot Count Diagnostic Test Page The Dot Count Diagnostic Test page includes Raw IDs-The identification number for each print...

Tips for Disassembling the Printer

Many parts of the printer use plastic snap-fit technology. Use care when removing these parts excessive force could break the snaps off of the parts. Use the correct screws when reassembling the printer. Caution Electrostatic discharge ESD from your body can damage the Printer Circuit Assemblies PCAs . Before removing any PCA, ensure that your work area is static-free wear ESD dissipative straps, use an ESD mat, or work at an ESD protected workstation.

Carriage Assembly Carriage

Photosmart Gear Assembly

Figure 7.17 Removing the Carriage Assembly Carriage Rod Figure 7.17 Removing the Carriage Assembly Carriage Rod Locate the gear on the right side of the Service Station. To unlock the Carriage, turn the gear clockwise three revolutions. 2 Slide the Carriage toward the center of the printer. 3 Remove the two T-10 screws that attach the Carriage Rod to the Right Support Assembly and the Left Support Assembly. 4 Push the Carriage Rod toward the right and then pull the left end of Carriage Rod out...

Encoder Strip

Caution Do not touch the encoded parts of the strip. Always hold the Encoder Strip by 1 Cleanout Trough Assembly 4 Access Door Assembly 2 Stopper Assembly 5 Left End Cap Assembly 3 Output Tray 6 Right End Cap Assembly Figure 7.10 Removing the Encoder Strip Figure 7.10 Removing the Encoder Strip 1 Locate the gear on the right side of the Service Station. To unlock the Carriage, turn the gear clockwise three revolutions. 2 Slide the Carriage to the middle of the printer. 3 To remove the left end...

Carriage Motor Assembly

1 Cleanout Trough Assembly 4 Access Door Assembly 2 Stopper Assembly 5 Left End Cap Assembly 1 Disconnect the Main Logic Harness Assembly from the Carriage Motor Assembly. Figure 7.1 1 Removing the Carriage Motor Assembly Figure 7.1 1 Removing the Carriage Motor Assembly 2 Unhook the Carriage Belt from the Carriage Motor Assembly. a To release tension on the Carriage Belt, locate the lever on the back of the printer that operates the Turnaround Pulley. b Push the lever towards the center of the...

Conflicts with Port Sharing Devices

A probable cause for this problem is conflicts between the printer and other port sharing devices such as zip drives and other printers. Do not share the port with another device, or disable bi-directional communication and try again. To disable bi-directional communication 1 Open the Toolbox. Select Printer Status and click Preferences. 2 Uncheck Enable Bi-directional Communication. Nothing Works If none of these solutions work, this problem is likely caused by a failure in the printer or...

Pivot Spring and Rocker Plate Spring

1 Cleanout Trough Assembly 3 Output Tray 2 Stopper Assembly 4 Access Door Assembly 1 Turn the printer around so you are facing the back of the printer. Figure 7.13 Removing the Pivot Spring and Rocker Plate Spring 2 Use needle nose pliers to remove each spring. Figure 7.13 Removing the Pivot Spring and Rocker Plate Spring 2 Use needle nose pliers to remove each spring.

Service Station Mechanism Assembly

1 Cleanout Trough Assembly 4 Access Door Assembly 2 Stopper Assembly 5 Right End Cap Assembly 1 Remove the two T-10 screws take care with the ESD clip. 2 Slide the Service Station Mechanism Assembly toward the back of the printer to remove. Figure 7.12 Removing the Service Station Mechanism Assembly For instructions on further disassembly of the Service Station Mechanism Assembly, see Removal of Subassembly Parts on page 7-35.

Self Test

This test verifies that the printer is connected to the computer properly and that the printer and printer software are working properly. If the Self-Test page does not print out, then there may be a problem with the printer configuration. The Self-Test also provides useful information for troubleshooting print quality and print cartridge problems. 1 Open the ToolBox by double-clicking the HP 1220C icon on your desktop or click Start, select Programs, followed by HP 1220C Series, followed by HP...

Logic PCA Assembly

1 Cleanout Trough Assembly 3 Output Tray 2 Stopper Assembly 4 Access Door Assembly 1 Turn the printer around so you are facing the back of the printer. Figure 7.5 Removing the Logic PCA Assembly Figure 7.5 Removing the Logic PCA Assembly 2 Grasp the Flex Cable and gently pull to remove it from the Logic PCA Assembly. 3 Unplug the Main Logic Harness Assembly and the Power Supply Harness Assembly. 4 Remove the five T-10 screws that secure the Logic PCA Assembly to the Backbone Assembly. 5 Pull...

Identifying Print Cartridge Expiration Dates

Using expired print cartridges may cause print quality problems. Several important dates concerning print cartridge life are listed below. Install Before Date-Located on the print cartridge carton. This date is printed on the side of the box for color print cartridges and on the bottom of the box for black print cartridges. The cartridge has a 24 month shelf-life. Manufacture Date-Since the cartridge has a 24 month shelf-life, the manufacture date is exactly two years before the Install Before...

Power Supply Assembly

Deskjet 1220c Images

1 Cleanout Trough Assembly 3 Output Tray 2 Stopper Assembly 4 Access Door Assembly 1 Turn the printer around so you are facing the back of the printer. Figure 7.7 Removing the Power Supply Assembly Figure 7.7 Removing the Power Supply Assembly 3 Use a flathead screwdriver to release the catches on both sides of the input power connector socket. 4 Remove the AC input plug from its bracket. 5 Remove the four T-10 screws that secure the Power Supply Assembly to the Backbone Assembly. 6 Disconnect...

Cleaning the Print Cartridges

Clean the ink nozzles of the print cartridge if the characters printed are incomplete, or if dots or lines are missing from the printouts. This is a symptom of clogged ink nozzles resulting from prolonged exposure to air. Note Do not clean the print cartridges unnecessarily because this wastes ink and shortens the life of the print cartridges. 1 Open the ToolBox by double-clicking the HP 1220C icon on your desktop or click Start, select Programs, followed by HP 1220C Series, followed by HP...

Desk Jet 1220C Software Diagnostic Test Program

The DeskJet 1220C Software Diagnostic Test Program performs the following Print Final Test Page-Prints two final test pages. Reset NVRAM-Resets the printer NVRAM. This will reset the page count to zero. If you changed the Logic PCA, you will be prompted to key in the printer's serial number. Note the last two digits of the serial number are keyed in but not displayed. Firmware Version-Identifies the printer firmware version. Carriage Test-Performs a functional test of the Carriage. Service...

Printer Operation

Deskjet 1220c Resume Button

Using the Printer Buttons and Using the Control Changing Default Print Restoring Factory Using the HP DeskJet Control Panel for DOS 3-6 Installing the HP DeskJet Control Panel for DOS 3-6 Changing Print Settings in the HP DeskJet Control Panel 3-6 Using the HP 1 220C The HP 1220C Keypanel has three buttons and three lights. The HP 1220C Keypanel has three buttons and three lights. 1 Cancel Button-Cancels the current print job. 2 Resume Button-Blinks while waiting for a printed page to dry....

Before You Begin

Before you begin to disassemble the printer 1 Remove paper from the Input Tray. 2 Remove print cartridges from the Carriage. To prevent ink from becoming encrusted on the print nozzles, place each print cartridge in a paper envelope and then seal it ina plastic bag. 3 Power off the printer, remove the power cord, and wait at least five seconds. WARNING To avoid electrical shock, completely discharge the capacitors before handling power supply components. To do this, power off the printer before...

Check the Sample Page

Set the width and length adjusters and properly load media. Close the Access Door. kS Ensure the Input Tray is properly secured in printer. Print a Sample page-Press the Resume Button and release it when the Resume Light turns off. Watch the printer for smooth paper feed. Examine the Sample page for incomplete text or graphics. If you successfully printed a Sample page with good print quality, then the printer is OK. If not, see Troubleshooting Hardware Problems on page 6-29.

Colors are Completely Different

When colors are completely wrong for example, when green prints as blue or yellow , the color cartridge might have run out of one or more colors ofink. The best way to check this is to perform a Self-Test to check the colors, followed by a cleaning procedure. 1 Double-click the Toolbox icon on the Desktop or in the Printer Group. 2 Select Printer Services and click Print a Self-Test Page. 1 Open the ToolBox by double-clicking the HP 1220C icon on your desktop or click Start, select Programs,...

Connecting via a USB Cable

1220c Map Explosion

Figure 2.2 Connecting via a USB Cable for Windows Users Figure 2.2 Connecting via a USB Cable for Windows Users Note USB cables, such as an HP USB-Compliant Interface Cable part number C6518A , must be purchased separately. The latest IBM or IBM-compatible computers have USB ports that can be directly connected to the printer's USB port. After connecting the USB cable, the New Hardware Found Wizard should appear. If it does not, your computer is probably not configured to use USB. Use a...

Troubleshooting the Self Test

Tree 6.10 Troubleshooting the Self-Test Protective Tape on the Print Cartridge Each new print cartridge is packaged with protective plastic tape covering the ink nozzles. Check each print cartridge and remove tape if necessary. Figure 6.9 Removing Protective Tape from Ink Nozzles Figure 6.9 Removing Protective Tape from Ink Nozzles 1 Open the ToolBox by double-clicking the HP 1220C icon on your desktop or click Start, select Programs, followed by HP 1220C Series, followed by HP 1220C ToolBox. 2...

Cleaning the Electrical Contacts

Poor contact between the print cartridges and cartridge cradles may also affect the quality of the printout. When this occurs, try cleaning the print cartridges and cartridge cradles. 1 Remove the print cartridge from the printer. 2 Clean the electrical contacts on the print cartridge cradle with a dry cotton swab. 3 Clean the electrical contacts on the print cartridge with a dry lint free cloth. To prevent the electrical contacts from damage, you should wipe the contacts only once. Do not wipe...

Loading Paper in Alternative Top Media Feed

The alternative media feed is designed to hold the various media types and sizes used for occasional printing. It can hold up to 10 sheets of plain paper or 3 transparencies. Figure 4.2 Loading Paper in Alternative Top Media Feed Figure 4.2 Loading Paper in Alternative Top Media Feed Note You do not need to remove paper from the main tray when you use the alterna tive media feed. The printer will check for paper in the alternative media feed. If paper is detected, the printer will pick paper...

Model and Serial Number

The serial number and the model number are listed on the identification label located on the back of the printer. The serial number contains information about the Country of Origin, the Revision Level, the Production Code, and the Production Number of the printer. The label also contains power rating and regulatory information. Note These values vary by region. Technology Update Thermal InkJet Technology Thermal InkJet Technology is based on HP's disposable print cartridges. In each cartridge,...

Troubleshooting Paper Feed Problems

Deskjet 1220c Parts Diagram

Tree 6.9 Troubleshooting Paper Feed Problems To replace the Logic PCA, see page 7-10. To replace the Left Support Assembly, see page 7-34. To replace the Starwheels Assembly, see page 7-21. To replace the Upper Paper Guide Assembly, see page 7-29. The pressure plate is part of the Input Tray Assembly. To replace the Pick Roller Assembly, see page 7-25. To replace the Pick Separator, see page 7-36. To replace the Input Tray Assembly, see page 7-23.

Calibration Diagnostic Test

This test calibrates the print cartridges by aligning the cartridges, as well as optimizing the turn-on energy for the color print cartridge. 1 Hold down the Power Button while pressing the Resume Button three times. 2 Release the Power Button. The printer prints a Calibration Diagnostic test page. A green check mark to the left of each test, indicates that calibration was successful. See Calibration Diagnostic Test on page 6-64 for more information.

Power Cord

Make sure the printer is connected to the power cord, that the power cord is plugged in, and that the power cord can handle 230V. 2 Unplug the power cord and replace it with a power cord that works. 3 Power on the printer. If the printer now works, then your power cord is faulty. Note The power cord cannot be repaired. If it is defective, it should be discarded or

Declaration of Conformity

According to ISO IEC Guide 22 and EN 45104 Manufacturer's name Hewlett-Packard Singapore Pte Ltd. Manufacturer's address Asia Hardcopy Manufacturing Operation conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 EN 60950 1992 Al A2 IEC825-1 1993 EN 60825-1 1994 class I for LEDS EMC CISPR 22 1993 EN 55022 1994 Class B EN 50082-1 1992 IEC 801-2 1991 prEN 55024-2 1992 - 4 kV CD, 8 kV CD IEC 801-3 1984 prEN 55024-3 1991-3 V m IEC 801-4 1988 prEN 55024-4 1992 - 0.5 kV Signal...

Loading Paper Through Rear Media Feed

1220c Blinking

The rear media feed is designed for printing on thicker paper like card stock and photo paper without bending or warping. This media feed is specially designed to give you a straight paper path. Figure 4.3 Loading Paper Through Rear Media Feed Figure 4.3 Loading Paper Through Rear Media Feed Note To print thick cards or cards requiring a straight paper path, use only the rear media feed. Feed the cards into the printer one at a time. 1 In HP's print settings dialog box, click Setup and select...

Cleaning the Printer

The printer does not require scheduled maintenance. Periodic cleaning, however, enhances the look of the printer and keeps it in peak condition. Cleaning may also make it easier to diagnose problems. Clean the exterior with a soft cloth moistened with mild detergent and water. WARNING Turn the printer off and unplug the power cable before cleaning the printer. Caution Use only water and mild detergent to clean the printer, other cleaners or

Loading Paper in Main Bottom Media Tray

The main media tray is designed to hold the media type you use most often. It can hold up to 150 sheets of plain paper or 30 transparencies. Lift the Output Tray and extend the paper width and length adjusters to their outermost positions. Insert up to a 3 4 19 mm stack or 150 sheets of paper, along the right side of the main tray, print side down, until it stops. 3 Slide the width and length adjusters in to meet the edges ofthe paper. Select Print Settings and click Setup. Change the print...

Printer Lights Blink

Power Light On and Resume Light blinks Power Light On and Print Cartridge Light blinks There is an I O Input Output Stall. The printer is out of paper. There is a media size or type mismatch. The printer is no longer receiving data. The printer is waiting for the page to dry before printing the next page. Manual Duplex is waiting for user's action. Print cartridge is damaged or not usable. Wrong type of print cartridge. There is a Carriage Stall. Power off the printer and open the Access Door....

Carriage Assembly Moves out of Home Position

If the Carriage Assembly does not move out of the home position or return to the home position, clean the electrical contacts on the print cartridges and print cradle. 1 Remove the print cartridge from the printer. 2 Clean the electrical contacts on the print cartridge cradle with a dry cotton swab. 3 Clean the electrical contacts on the print cartridge with a dry, lint free cloth. To prevent the electrical contacts from damage, you should wipe the contacts only once. Do not wipe the ink...

HP Express Exchange

Through Customer Care Centers in the United States and Canada, customers have the option to initiate Express Exchange. Under this option, customers may have a factory refurbished printer sent to them within 24 hours. 1 The customer contacts the local HP Customer Care Center. A technician troubleshoots the situation and determines whether the printer has failed. If so, the technician refers the customer to the HP Service Center. 2 A representative from the service center requests product and...

Advanced Error Light Patterns

Table 6.7 Advanced Error Light Patterns Table 6.7 Advanced Error Light Patterns Power Light Light pat- Input Out- Check or change On and tern does not put Stall. Paper feed, page 6-47 Resume change if you Out of OOPSflag OOPS sensor Light blinks press the paper, and if faulty, change Logic Power paperjam PCA, page 7-10 Output Button or or prob- Belt, page 7-16 Carriage Resume lem with PCA, page 7-36 Encoder Button. the paper Disk, page 7-16 Pick Sepa- PCA, page 7-10 Pick Roller Assembly, page...

Printer Description and Features

Resume Button Deskjet 1220c Printer

Table 1.1 Printer Description and Features Table 1.1 Printer Description and Features Drop on-demand thermal inkjet printing Approximate figures. Exact speed depends on the system configuration, software program, and document complexity. 300 x 600 dpi 600 x 600 dpi 600 x 600 dpi 300 x 600 dpi PhotoREt III PhotoREt III A High Resolution Mode of 2400 x 1200 dpi is also available by unchecking PhotoREt when photo paper type is selected. Microsoft Windows 3.1x, 95, 98, NT 4.0 Macintosh, MS-DOS...

Troubleshooting

Troubleshooting Software Problems with a Network Printer is not Printer Lights Paper Feed Paper Skew A Blank Page is Unexpected Hardware Troubleshooting Diagnostic The HP DeskJet 1 220C Quick Troubleshooting Hardware Troubleshooting Power On Troubleshooting Printer Initialization Problems 6-33 Troubleshooting Using Troubleshooting Paper Feed Troubleshooting the Troubleshooting Paper Eject Troubleshooting Unusual Diagnostic Sample Single Diagnostic Nozzle Pattern Diagnostic Pen Recovery...

Basic Error Light Patterns

The pattern of the printer lights provides both printer status and printer error messages. Some printer conditions are also reported in the printer driver. Table 6.6 Basic Error Light Patterns Table 6.6 Basic Error Light Patterns Power Light On and Resume Light blinks There is an I O Input Output Stall. The printer is out of paper. There is a media size or type mismatch. The printer is no longer receiving data. The printer is waiting for the page to dry before printing the next page. Manual...

Nozzle Pattern Diagnostic Test

This test prints a pattern to determine which nozzles, if any, are clogged or not firing. Look for gaps in the test pattern these indicate faulty nozzles. 1 Hold down the Power Button while pressing the Cancel Button eight times and the Resume Button four times. 2 Release the Power Button. The printer prints a Nozzle Pattern test. H d Hewlett-FarJcartl BaskJee L22 C aariac Figure 6.15 Nozzle Pattern Diagnostic Test Page

Single Diagnostic Test

2 Press and hold the Power Button and press the Resume Button four times. 3 Release the Power Button. The printer prints a Single Diagnostic Test. Figure 6.14 Single Diagnostic Test Page Figure 6.14 Single Diagnostic Test Page The Diagnostic Test printout contains the following information Born-On Date Service ID -See below for more information. Print Total Engine Page Count PCL Default Symbol Set- For example, the code for the US fonts set is 34l. Manufacturing Tracking Code- This information...

Measure Voltage of Logic PCA

Laserjet P2015 Logic Board

1 Use a multimeter to check the output supply voltage of the Arabian Analog ASIC on the Logic PCA. It should measure 5V B . 2 Use a multimeter to check the input supply voltage of the Power Connector to the Output Ramp Motor Driver on the Logic PCA. It should measure 32V B . SYSTEM LEVEL BLOCK DIAGRAM ELECTRICAL LOGIC BOARD SIGNAL FLOW SYSTEM LEVEL BLOCK DIAGRAM ELECTRICAL LOGIC BOARD SIGNAL FLOW Figure 6.7 Block Diagram of Electrical System Figure 6.7 Block Diagram of Electrical System To...

HP Special Paper

To print high-quality images, use HP Premium Photo Papers and HP Premium Inkjet Papers, which are specifically designed to work with this printer, or use premium papers that are designed to work with Inkjet printers. HP Premium Photo Paper is designed to produce photographic-quality printouts. HP Premium Inkjet Paper is designed to enhance black or color printouts. Note If printing more than one page on transparency film or photo paper, the Resume Light blinks while the printer allows extra...

List of Tables

Table 1.1 Printer Description and Table 1.2 Hewlett-Packard Print Cartridge Table 1.3 Printer Table 1.4 Media Table 1.5 Ordering Table 1.6 Ordering Table 1.7 HP Telephone Table 1.8 Customer Support in the Table 1.9 Customer Support outside the Table 1.10 HP AUDIO-TIPS in Europe Table 1.11 Hewlett-Packard Limited Table 3.1 Printer Lights During Normal Printing Table 3.2 HP 1220C ToolBox Table 5.1 PrintCartridge Table 6.1 Software Table 6.2 Printer Lights Table 6.3 Poor Print Table 6.4 Unexpected...

LED Safety

The printer LEDs light emitting diode on the keypanel of this printer are classified as Class 1 LED devices according to International Standard IEC 825-1 EN 60825-1 . These devices are not considered harmful, but the following precautions are recommended Be aware that the beam is invisible light and cannot be seen. Avoid direct eye exposure to the infrared LED beam. Do not attempt to view the infrared LED beam with any type of optical device.

Table of Contents

List of List of List of Chapter Product Product Product Model and Serial Technology Printer Description and Hewlett-Packard Print Cartridge Printable Safety and Regulatory Print Cartridge Material Safety Data Sheet LED FCC Power Cord Declaration of Energy Service and Support Parts and Media HP Web HP Telephone HP HP Express Hewlett-Packard Limited Extent of Limited Limitations of Limitations of Local Installing and Configuring the Connecting Power to the Printing a Sample Connecting the...