Media

This message appears when the media sensor has detected media, but the line sensor has not detected the leading edge of the media at all or has found it in an incorrect position.

There are three possible situations when this message comes up:

1. The paper is in the incorrect position because the Printer was turned OFF in the middle of a print. It should only happen in printers without the Take-Up Reel (42" model), because with the Take-Up Reel installed the Printer will not search for the leading edge after the Printer has been powered-up or after activating the media load lever. The Printer simply continues to print wherever it stopped.

■ To verify this setting, check in "Printer Setup Menu > Device setup > TUR installed". It should be set as No for the 42" model Printers and Yes for the 60" model Printers.

2. The media sensor is defective. To verify this, remove the media and re-boot the Printer. If the message comes up during initialization, the media sensor is defective. To solve this, try the following:

■ Check that the media sensor cable is connected correctly

■ Check that the media sensor cable is not damaged and that the media sensor is clipped correctly.

3. The Line Sensor does not detect the leading edge of the media. To verify this, load media (ideally white media such as Coated or Photo-Gloss) into the Printer. If the message comes up during the loading process, the Lens Cover Assembly is either not installed correctly or it is dirty. In this case, replace the Lens Cover Assembly ^ Page 9-5. If this fails, replace the Carriage Assembly ^ Page 8-46.

0 0

Post a comment