Print Head Cleaner PHC

Six colors cyan, light cyan, magenta, light magenta yellow and black. Cyan, light cyan, magenta, light magenta, yellow and black. Cyan, light cyan, magenta, light magenta, yellow and black. Cyan, light cyan, magenta, light magenta, yellow and black each delivering 680cc of ink For the supported medias for HP DesignJets 5000 and 5000PS, refer to Media Types, page 7-53. From time to time, new paper types may become available. For up-to-date information, please contact our web HP-GL 2 (with kanji...

Error Status Messages

Error status messages consist of the HP Status Code and the action message. The following tables group error messages according to the consumable, the action message i.e. all Replace errors are grouped together , and then the status number i.e. last two digits. The first digit in the HP ID code see table below , identifies the consumable and or provides specific consumables information. The second digit identifies the color see table below , for the Printhead, Printhead Cleaner or cartridge....

Check Paper Path

This warning appears whenever the friction on the Paper-Axis is too high the electrical current needed by the Paper-Axis Motor to move the paper is too high, so before burning the motor or the Main PCA, this warning appears. The common reason for this error is an internal paper jam or at the end of a roll of media the paper is glued to the media core. It can also be due to a defective motor or Main PCA. Check that there are no pieces of paper left inside the Printer, especially if it happens...

Vacuum suction much lower at high altitudes

At altitudes above 2,000 meters, the vacuum force holding down the media will be lower, therefore the media will not be held in place properly causing Printhead crashes against the Media. Cut Sheet loading problems high probability . Roll Media loading problems low probability . To solve the problem, try the following Using the 1.3 Altitude Setup in the Service Utilities, set the altitude to 1.3.2 2000 m or more see Altitude Setup 4-23 .

Check Printhead Cleaner Path

This message appears whenever the Service Station Carriage does not move, either because of a bad cable connection, a defective motor or because of some obstacle inside the Service Station. If the Printer is new, check that the Service Station cable which is the grey flat cable with the grey connector is plugged into the Main PCA. Make sure that the clips of the connector are closed completely. Check also that the Service Station cable is not damaged. In already used Printers, power OFF the...

Printhead Crashes Smears on High Density Prints Using Coated Media

High density prints can cause cockle mainly on HP Coated Media. This causes two main problems 1. Cockling in the borders - Because the Printer places too much ink on the Coated Media, the borders of the print become raised, causing the Printhead to crash against the media. To solve the problem, try the following Try using Heavy Weight Coated Media instead of Coated Media. Change the paper margins to Extended in the Printer Setup menu Page Format Margins or in the Driver. If the customer is...