In order to enter the Service Utility Menu please refer to the instructions on Page 414

1 Press the T or ^ key until the front panel displays the Setup Menu and then press Enter.

Menu Back Enter

2 Once inside the Setup Menu, Press the following key combination to access the special Service Menu.

Set-up menu

Menu Back Enter

Printer information I/O set-up Front panel Altitude = 0-1000 m. Log

For On-site Engineers, press the Up and Enter keys to access the complete list of Service Tests.

Set-up menu

Printer information I/O set-up Front panel Altitude = 0-1000 m. Log_

Menu Back Enter

For Call Agents who will request the User to perform certain troubleshooting actions, press the Down and Enter keys to access a limited list of Service Tests.

3 Once inside the Service Tools Menu, press the T or ^ key until the front panel displays Service Tests and then press Enter.

Service tools

Service tests Service calibrations Service utilities

Menu

Back

Enter

4 Press the Enter key to begin a specific test when the required Service Test is highlighted.

Service tests

A

Menu

Troubleshooting Aerosol Fan test Ink Supply Station

Back

Paper advance test Carriage movement test

«

Enter

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Responses

  • nadine boehm
    How to enter service utilities menu in hp 5000?
    4 years ago

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