System Errors for the Design Jet 230 and 250C Plotters

The DesignJet 230 and 250C plotters have many failure modes that cause system errors. Many are due to electrical problems, others electronic, and some mechanical. To more precisely troubleshoot the system error, you may be able to find out what line of the firmware code the error appeared, and interpret this line 1 If possible, print the service configuration plot (see page 8-49). The last system error, and the line number of the system error are printed on this plot. 2 See if the line number...

LEDs Flashing

Load Media + Ready The plotter has a file in memory, which it is waiting to plot, but no sheet is loaded. B Ii Ii D Iin Flashing 2 Load Media Media must be re-aligned. Re-align the media. Instructions User's Guide, chapter 2. Ready The plotter is busy with a task or is receiving a file. Wait. Plain + Error The current plot is too large and does not fit in memory. If the plot is a raster plot, try sending it with a no negative motion RTL command. If it is a vector plot, try using a driver that...

Error LED On

Error + Film From firmware revision A.01.04 onwards, this combination of LEDs indicates an error in the EEROM. Error + Normal Not enough memory to allocate internal data structures. Turn the plotter off, and then on again to see if the problem disappears. If the problem remains, consult recent service notes for a possible solution. If no service note deals with this error, report the problem to your HP Response Center. Note conditions and actions before error occurred. Include setup sheet and...

Carriage Test for the Design Jet 230 and 250C

This tests the operation of the carriage sensor and the connection between the carriage flex circuit and the cartridges. 1 Position the sensor over a white surface. (Simply place a piece of white paper under the sensor.) .- - - 2 In service mode 1, press Carriage Test. The plotter varies the LED intensity between 255 and 0. The plotter tests the connection between the carriage flex circuit and the cartridges by getting the cartridge identification and checking the electrical continuity for all...

Troubleshooting Tips

Print quality and service configuration plots You can use these plots to help diagnose problems. (See * pages 8-46 and 8-51). Firmware-code Print a setup sheet or a service configuration plot to check the revision level. firmware-code revision level that the plotter is using. The plotter may be using in-built firmware, or firmware from a flash ROM SIMM. (Which firmware * page 8-3). Repair and calibrate. After you have made a repair, consider whether any calibrations have...

Software Diagnostics and Hardware Tools

PC-based diagnostics for the plotters have been developed and are now available on the HP Barcelona server. The diagnostics will enable you to perform service tests from a PC connected to the plotter. PC-based diagnostics for the plotters are being developed at the time of printing of this manual. The diagnostics will enable you to perform service tests from a PC connected to the plotter. The program should be available on the HP Barcelona server in the very near future. It will be announced in...

Interface Cables

Parallel (Bi-Tronics Centronics) Interface Cables DesignJet DesignJet 330 350C 230 250C Connector type at computer end of cable HP Vectra with HP 24540A B serial parallel interface card using the parallel connector. HP 9000 workstations, series 300, 400, 700. IBM AT, IBM PS 2, IBM PC XT and compatible computers. Computer HP Part Number Cable length Connector type at DesignJet DesignJet 330 350C 230 250C HP Vectra or HP 24541A B 24542G 24542G 3.0 m (9.8 ft) 9-pin female HP 9000 workstations...

Replacement Parts

Plotter 800 Power Switch Hing Clip

Parts shown in the drawings in this chapter are listed in the corresponding part lists. Match the appropriate number on the drawing with the same number in the parts list for information on that part. The total quantity for each part on the drawing is given as well as the part number. To obtain replacement parts, contact the nearest HP Support Office. You must include the part number and part description in the order you send. Also include the plotter model and serial number. X Brace Assembly D...

Hewlett Packard support services in Europe

Below is a list of Hewlett-Packard support resources for customers in Europe. Use these resources before calling the Customer Support Center, whose details are given after this list. Below is a list of Hewlett-Packard support resources for customers in Europe. Use these resources before calling the Customer Support Center, whose details are given after this list. Detailed product support information on common software applications and troubleshooting tips. All sent by fax. Must call using a...

System Errors for the Design Jet 330 and 350C Plotters

The DesignJet 330 and 350C plotters have many failure modes that cause system errors. Many are due to electrical problems, others electronic, and some mechanical. To more precisely troubleshoot the system error, you may be able to find out what line of the firmware code the error appeared, and interpret this line 1 If possible, print the service configuration plot see page 8-50 . The last system error, and the line number of the system error are printed on this plot. 2 See if the line number...

Contents

Using this Safety Drivers Graphic Languages Device-Control Network Connections Memory Resolution Upgrading a DesignJet 330 Media 2 Site Planning and Requirements Power Choosing an Interface Cable more User's Guide Choosing a Suitable Plotter Environment more User's Guide 2-3 Environmental Plotter Dimensions and Weight Unpacking and Assembling the Inspecting the Plotter for Repacking the Assembling the Legs Optional Assembling the Roll-Feed Assembly Installing the Plotter more User's Using the...