System Error Codes

System error codes are hexa-decimal based numbers generally caused by internal system errors. The following pages contain a list of system error codes and their respective descriptions and recommended corrective actions. The following table gives a quick explanation of the error codes If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When...

Troubleshooting Media Jams Printhead Crashes

The failure modes media jam and head crash are grouped together because in many cases a media jam causes the media to lift up into the carriage path and cause a head crash, thus causing many media jam failures to be reported as head crashes. 1 Did the media jam occur when loading media If the client has had media jams, it is common for pieces of media to get stuck in the media path. Clear the media path. 2 Is the customer using non-HP media The use of non-HP media can easily be the cause of...

C copy b filename lpt1

Substitute filename with the name of the file that contains the firmware data which you downloaded from the Plotter Support WEB. Substitute lpt1 with name of the parallel port that you have your Printer connected to on the PC. 9 While the firmware data is being received by the printer, the message Receiving Binary Code will be displayed on the front-panel. THE DATA IS BEING DOWNLOADED ONTO THE FLASH SIMM AT THIS POINT. DO NOT SWITCH OFF THE PRINTER BECAUSE IT WILL 10 When the Flash SIMM is...

Contents

Using this Manual Safety Which Firmware relates to which Ink system How do I Check the Hard Disk Drive Version Only applicable to HP DesignJet 2500CP 3500CP Is the Printer Using the Latest Firmware Revision How do I upgrade the Firmware Revision on the Flash SIMM 1-3 How do I upgrade the PostScript Revision on the Flash SIMM 1-4 How can I Copy Firmware Data from One Flash SIMM to a Second Flash SIMM What Can I do when a System Error Code Appears on the Front-Panel Have you performed a Service...